Gillette Customer FAQ

The flashing orange light on a heated razor indicates that the razor is in the process of heating up. Once the desired temperature is reached, the light should turn solid green, signaling that the razor is ready for use.

If your Gillette heated razor is flashing orange and not charging, it typically indicates a charging issue. Ensure the charging base is plugged in and that the connections are clean. If the razor isn’t positioned properly on the charging dock, it may not charge. Remove any debris that might be blocking the contacts. If the problem persists after troubleshooting, further assistance may be needed.

A flashing orange light on the Gillette heated razor typically indicates that the battery is low or the device is in need of charging. Ensure that the razor is properly connected to its charging station. If the issue persists even after charging, it may require additional troubleshooting.

If your Gillette heated razor is flashing orange continuously even after being charged, this typically indicates a charging issue. Firstly, ensure that all connectors are clean and dry before charging. Also, check that the base and handle are aligned properly. If the issue persists, there might be a problem with the charging base or the battery itself. Consult your user guide for troubleshooting steps or consider contacting Gillette's customer support for further assistance.

We're sorry to hear that your heated Gillette Razor isn't charging. Try cleaning the contacts on the charger and razor with a dry cloth to ensure they are free from any obstructions such as dust or body hair. Make sure that the dedicated power socket is functioning correctly. If the issue persists, it is possible there may be a defect or internal problem with your razor. Gillette razors come with a warranty period. If your razor is within this period, you may contact Gillette's customer support to claim warranty and resolve the issue.