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Epic Games Soalan Lazim Pelanggan

Jawapan Teratas & Panduan Cara

Bagaimanakah cara saya Menghubungi Perkhidmatan Pelanggan Epic Games?

Soalan yang paling kerap ditanya kepada kami ialah tentang cara bercakap dengan perkhidmatan pelanggan Epic Games. Klik di sini untuk maklumat hubungan, pilihan e-mel dan sembang, mendapatkan orang langsung, masa menunggu dan banyak lagi.

Bolehkah akaun Fortnite digodam?

Jika anda percaya akaun Fortnite anda telah digodam, ikuti langkah berikut: Pergi ke tapak web Epic Games, klik pada "Sokongan" di bawah "Akaun"...

Bagaimana cara menggabungkan akaun Fortnite (Permainan Epik) saya?

Untuk menggabungkan akaun Fortnite, lawati tapak web Epic Games pada telefon bimbit atau pelayar internet. Klik pada menu, kemudian "Sokongan," diikuti...
Tanya sebarang soalan anda tentang Epic Games perkhidmatan pelanggan, dapatkan jawapan sekarang.

Epic Games Soalan Pelanggan Terkini

i ahve been banned from fortnite

If you have been banned from Fortnite, it typically means that your account has violated the game's Terms of Service. Bans can result from various actions, such as cheating or inappropriate behavior. To resolve this, you may need to review any communications from Epic Games regarding the ban. If you believe the ban was a mistake, you can appeal through the appropriate channels. There is a link to the most up-to-date contact information right here on this page for further assistance.
Ditanya Oct 30, 2024 1:46 PM

I cant gif my freind the battle pass on fortnite cause it doest show the gif icon

The gift option for the Battle Pass in Fortnite may not be available due to various reasons, such as account restrictions or the gifting feature being disabled for that item. Ensure that both you and your friend meet the requirements for gifting, such as having an Epic Games account in good standing and being friends for at least 48 hours. If the issue persists, it might not be possible to gift the Battle Pass at this time.
Ditanya Aug 15, 2024 2:30 PM

when I log in with my email address, someone else's name appears

Hmm, it sounds like there may have been a mix-up with the account information. Here are a few reasons this may be happening: 1. If you previously shared your Epic Games account with someone else, they may have changed the account name. 2. If your account was compromised and someone else has gained access to it, they may have changed the account name. We recommend you to change your password immediately and enable two-factor authentication (2FA) to increase the security of your account. It's also a good idea to contact Epic Games customer support to help you investigate the issue. They'll ask you to verify your identity and assist you in resolving the problem if possible.
Ditanya Apr 21, 2024 2:24 AM

I dont know the email to my epic games account on my nintendo switch

If you don't know the email used for your Epic Games account on your Nintendo Switch, you can't retrieve it directly. You can, however, try checking the emails of potential accounts for any related correspondence from Epic Games. If you've linked your Nintendo account with Epic Games, then the email address for your Epic Games account will most likely be the same as the one used for your Nintendo account. It's essential to remember that you must have access to your registered email in order to manage and ensure the security of your Epic Games account.
Ditanya Apr 20, 2024 9:51 PM

Profile name on game is different than epic games

Your Epic Games profile name and your in-game name can sometimes show as different if they haven't been synced up. When creating an Epic Games account, you're asked to choose a display name. This is the name that other users see when you play Epic Games' games. However, individual games may have separate profiles. For example, in Fortnite, you have an Epic Games name, but also an in-game Fortnite name which could be different. If your in-game name differs from your Epic Games name and you'd prefer them to be the same, you should look into the specific game's settings for adjusting your display name.
Ditanya Apr 16, 2024 7:21 PM

Bantu saya dengan Epic Games isu perkhidmatan pelanggan saya

Refunds

Bolehkah saya mendapatkan bayaran balik dari Epic Games (Fortnite)?

Jika anda memerlukan bayaran balik daripada Fortnite, kami sedia membantu anda. Cuma ikut langkah ini dan kami akan memulakan permintaan bayaran balik anda dengan Epic...

Security

Bolehkah akaun Fortnite digodam?

Jika anda percaya akaun Fortnite anda telah digodam, ikuti langkah berikut: Pergi ke tapak web Epic Games, klik pada "Sokongan" di bawah "Akaun"...

Account Management

Bagaimana cara menggabungkan akaun Fortnite (Permainan Epik) saya?

Untuk menggabungkan akaun Fortnite, lawati tapak web Epic Games pada telefon bimbit atau pelayar internet. Klik pada menu, kemudian "Sokongan," diikuti...

Bagaimanakah cara mendapatkan akaun Epic Games (Fortnite) saya?

Jika anda menghadapi masalah mengakses akaun Fortnite anda, terdapat langkah yang boleh anda ambil untuk memulihkannya. Mulakan dengan pergi ke Epic Games...

Technical Support

Bagaimana saya melaporkan masalah dalam permainan dengan Fortnite ke Epic Games?

Jika anda menghadapi masalah bermain Fortnight melalui Epic Games, anda boleh melaporkan masalah dalam permainan di Fortnight atau melalui media sosial mereka...

Account Connectivity

Bolehkah saya memindahkan V-Bucks dari satu platform ke platform yang lain?

Tidak, malangnya, V-Bucks tidak boleh dipindahkan antara platform yang berbeza. V-Bucks terikat pada akaun khusus di mana mereka...

Username Changes

Bolehkah saya menukar nama pengguna Fortnite saya?

Ya, anda boleh menukar nama pengguna Fortnite anda. Epic Games menyediakan pilihan untuk menukar nama paparan anda. Untuk melakukan ini, anda perlu melawat...

Compatibility

Bolehkah saya bermain Fortnite pada peranti mudah alih?

Ya, Fortnite boleh dimainkan pada peranti mudah alih. Epic Games membangunkan versi mudah alih Fortnite yang dikenali sebagai Fortnite Battle Royale. Ia...
Kami melihat kepada Epic Games isu yang pelanggan telah laporkan kepada GetHuman untuk memutuskan soalan yang paling biasa dan berapa banyak masa yang perlu diluangkan untuk menyelidik cara menyelesaikannya.
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