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Decorview Customer FAQ

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What is Decorview's Phone Number?

The question we are asked most often is about how to talk to Decorview customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Decorview Customer Questions

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Window Treatment Options

What types of window treatments do you offer?

Decorview provides a wide selection of window treatments, including custom blinds, shades, and draperies, which are available...
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Do you offer custom window treatments?

Decorview specializes in custom window treatments tailored to individual preferences and requirements. They offer a diverse...
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Can I request a specific fabric or material for my window treatments?

Decorview provides a diverse range of fabrics and materials for custom window treatments, though availability may vary by...
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Do you offer motorized window treatments?

Decorview has a range of motorized window treatments, including shades, blinds, and draperies, that enhance convenience and can...
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Can I combine different types of window treatments?

Yes, it is possible to combine various window treatments to create a distinct and personalized look. Decorview has an array of...
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Are there trends in window treatments that you recommend?

Current trends in window treatments focus on functionality and aesthetics, featuring natural materials like bamboo and wood for...
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Consultation and Service

Can I schedule an in-home consultation?

Decorview provides an in-home consultation service where experts will visit your home to assist with window treatment...
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How long does the consultation process take?

The consultation process duration varies but generally lasts from a few days to two weeks. It involves initial meetings to...
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Do you offer installation services?

Decorview offers a variety of custom window treatments but does not handle installation directly. Instead, they work with local...
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Do you offer free estimates for window treatments?

Decorview generally offers free estimates for window treatments, provided via consultations with design experts who evaluate...
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Ordering and Payments

What is the lead time for receiving my window treatments?

The time it takes to receive window treatments from Decorview can differ based on product type, design complexity, and demand,...
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Can I order samples of fabrics before making a purchase?

Yes, Decorview allows customers to order fabric samples before purchasing, enabling them to evaluate materials firsthand. This...
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What payment methods do you accept?

Decorview generally accepts major credit cards including Visa, MasterCard, American Express, and Discover, along with possible...
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Policies and Care

What is your return policy?

Decorview's return policy focuses on customer satisfaction, allowing returns within a designated period post-delivery. Items...
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What are your recommended cleaning methods for window treatments?

Decorview suggests gentle vacuuming with a soft brush for fabric window treatments and using a mild detergent for stains....
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